CLIENT CASE STUDIES
Here's a sample of the bespoke Change Management Consulting Services and Leadership Capability Programs I have developed and provided for clients across Australia and the world.
CASE STUDY: DIGITAL TRANSFORMATION
INDUSTRY: Manufacturing
TYPE OF CHANGE: Enterprise Resource Platform (ERP)
Digital Transformation
IMPACT OF CHANGE: 300 employees + ~300 subcontractors +
customers across Australia and Asia
CLIENT NEED:
Change Management strategy, planning, capability, and business readiness
for the Enterprise Resource Platform (ERP) development and delivery
for a medium-sized Manufacturing company with Australia and Asia-based
global teams.
SERVICES PROVIDED:
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Completed client Change Needs Analysis in line with strategic goals of transformation
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Assessed Change risks and opportunities within an organisational, industry and macro context
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Worked with Board, Executives, and Senior Leaders to define Change Strategy and provide Steering Committee updates
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Partnered project teams to develop Change Strategy and Plan for implementation and embed
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Capability and coaching of internal leaders and teams in Change Management concepts, tools and delivery
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Worked with national and global teams for integrated Change approach and implementation
CLIENT OUTCOMES:
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Facilitated Board Change Vision and Benefits Mapping workshops for commitment, buy in and belief in the transformation and used to develop Change brand, theme and key messaging.
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Implemented first employee engagement pulses in organisation to be embedded as ongoing engagement survey.
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Led global Business Town Halls by function to improve collaborative culture across organisation.
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Developed Customer Communication Strategy and Plan for ERP implementation.
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Developed and facilitated Governance Model workshop within 1 week with key executive and senior leader stakeholders.
CASE STUDY: CAREER DEVELOPMENT PROGRAM
INDUSTRY: Design & Advertising
TYPE OF CHANGE: Career development and coaching
IMPACT OF CHANGE: 20 participants across Sydney
CLIENT NEED:
Capability workshops and coaching for a global philanthropic career development program
in the Design and Advertising industry.
SERVICES PROVIDED:
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Live workshops - in person and virtual - on Vision Setting and Personal Brand.
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1:1 coaching as part of career development program
CLIENT OUTCOMES:
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High attendance and completion of live workshops
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Positive feedback from participants from 1:1 coaching sessions
CASE STUDY: COMMUNITY EVENT PANEL HOSTING
INDUSTRY: Government
TYPE OF CHANGE: Community event with a social impact focus
IMPACT OF CHANGE: 30-50 attendees
CLIENT NEED:
Urgent need for a presenter and panel host for a public community event
highlighting gender equality.
SERVICES PROVIDED:
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Prepared keynote presentation on topic area, drawing on own relatable
experiences and research on gender representation and challenges.
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Hosted speaker panel of industry experts to facilitate dialogue and conversation on the topic area.
CLIENT OUTCOMES:
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Successful and smooth event with good community and industry expert representation.
